What is VEDS or Victorian Emergency Dental Services

Local community dental clinics may not be able to provide emergency treatment to residents of rural areas or outer-metropolitan areas. When this happens, you may be offered a voucher so you can receive treatment at a private dentist.

Understanding VEDS or Victorian Emergency Dental Services

The cost will be the same as you would pay at a community dental clinic. At this time, only the problems requiring emergency care will be addressed. As far as other general treatments are concerned, you will have to wait for a community dental clinic or a private dentist to treat you.

  • Vouchers for emergency services are valid for 28 days after they are issued.
  • Before your appointment, you are eligible to pay $26.00. Your voucher will cover up to $273.00 in emergency treatment.

(Amounts quoted are valid as of March 2012).

Eligibility Of VEDS

You must fulfil certain criteria in order to use the public dentistry system. Dental specialist care may have additional conditions for eligibility.


  • A resident in Victoria and
  • Has a Health Care Card or Pensioner Concession Card issued by Centrelink
  • Has been issued a Veteran Gold Card or Veteran Pensioner Concession card by the Department of Veteran’s Affairs (DVA).
  • Indigenous peoples, such as Aboriginals, and Torres Strait Islanders.
  • Asylum seekers and refugees alike.

Children and Young People

  • A resident in Victoria and
  • Under the age of 12, regardless of family income or age or
  • Between the ages of 2 and 17 who meet the requirements for the Child Dental Benefits Schedule or
  • Youth between the ages of 13 to 17 who have a Health Care Card or Pensioner Card or their parents also have a Health Care Card or Pensioner Card or
  • All youth justice clients who are in custodial care and are under the age of 18.
  • Children and young people under the care of the Department of Families, Fairness and Housing (DFFH) (including those in kinship and foster care) up to the age of 18.

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Our team can’t wait to help you feel confident about your smile. Please contact our friendly Narre Warren dental team today.